Legal

Privacy Policy

Your privacy is critically important to us.

Last updated: January 07, 2026

At Wenable, we have a few fundamental principles:

  1. We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
  2. We store personal information for only as long as we have a reason to keep it.
  3. We aim to make it as simple as possible for you to control what information on our website or webapp is shared publicly (or kept private), indexed by search engines, and permanently deleted.
  4. We help protect you from overreaching government demands for your personal information.
  5. We aim for full transparency on how we gather, use, and share your personal information.

This Privacy Policy applies to information that we collect about you when you use our websites & webapps (including wenable.com, weguard.io & weguard.app), our mobile applications, and other products and services.

01Information We Collect#

We only collect information about you if we have a reason to do so – for example, to provide our Services, to communicate with you, or to make our Services better. We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources.

Information You Provide to Us

It's probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information.

Basic Account Information

We ask for basic information from you in order to set up your account. For example, we require individuals who sign up for a WeGuard account to provide a username and email address–and that's it.

Transaction and Billing Information

If you buy something from us – a subscription to a WeGuard plan, for example–you will provide additional personal and payment information that is required to process the transaction and your payment.

Communications With Us

You may also provide us information when you respond to surveys, communicate with our Support Engineers about a support question, or post a question in our public forums.

Information We Collect Automatically

We also collect some information automatically:

Log Information

Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.

Usage Information

We collect information about your usage of our Services. For example, we collect information about the actions that site administrators and users perform on our WeGuard portal.

Location Information

We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.

Information from Cookies & Other Technologies

A cookie is a string of information that a website stores on a visitor's computer. We use cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences. For more information, please see our Cookie Policy.

02How And Why We Use Information#

We use information about you for the purposes listed below:

  • 01To provide our Services–for example, to set up and maintain your account, host your data, or charge you for any of our paid Services
  • 02To further develop and improve our Services
  • 03To monitor and analyze trends and better understand how users interact with our Services
  • 04To measure, gauge, and improve the effectiveness of our advertising
  • 05To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions
  • 06To communicate with you about offers, promotions, and updates
  • 07To personalize your experience using our Services

03Sharing Information#

We do not sell our users' private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

Subsidiaries, Employees, and Independent Contractors

We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services.

Third Party Vendors

We may share information about you with third party vendors who need to know information about you in order to provide their services to us.

Legal Requests

We may disclose information about you in response to a subpoena, court order, or other governmental request.

Business Transfers

In connection with any merger, sale of company assets, or acquisition, user information would likely be one of the assets that is transferred.

With Your Consent

We may share and disclose information with your consent or at your direction.

04Security#

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

05Your Rights#

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (GDPR), data protection laws give you rights with respect to your personal data:

  • Request access to your personal data
  • Request correction or deletion of your personal data
  • Object to our use and processing of your personal data
  • Request that we limit our use and processing of your personal data
  • Request portability of your personal data

06How to Reach Us#

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned above, please contact us.

07Privacy Policy Changes#

Although most changes are likely to be minor, Wenable may change its Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes. Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.

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